by DatadogError monitoring
Error Tracking from $25 a month for 50,000 errors, included at no extra cost for errors from Datadog APM and RUM.
Error tracking inside the Datadog platform you may already run: free for errors from APM and RUM, $37.50 a month for 100,000 standalone errors.
Datadog folds error tracking into the same platform as its APM, real user monitoring and logs. Errors collected through APM traces and RUM sessions are grouped into issues at no additional cost, and standalone errors are billed by volume from $25 a month for up to 50,000, with $37.50 for 100,000 on the pricing page. The pricing page lists no per-user charge for it, and the trust center lists SOC 2 Type 2 and ISO 27001.
Against 3 other products we reviewed in Error monitoring: what you pay for with each, the five access facts, the plan limits we recorded and each review's bottom line. The note under the table says how each one was checked.
| Metric | Datadog | Sentry | Rollbar | BugSnag |
|---|---|---|---|---|
| What you're paying for | Saves engineering timeError tracking inside the Datadog platform you may already run: free for errors from APM and RUM, $37.50 a month for 100,000 standalone errors. | Worth the priceUnlimited users and 50,000 errors a month for $26, with SOC 2 Type II, ISO 27001 and EU data storage on every plan. | Worth the priceUnlimited users on every plan, every price step published, and 100,000 errors with 90-day retention for $40.83 a month billed annually. | Worth the priceUnlimited users and 100,000 errors for $32 a month billed yearly, with performance spans included and an on-premise version for regulated teams. |
| Overall score | 7.2 | 9.2Best | 8.6 | 7.9 |
| Free option | 14-day free trial | Free plan | Free plan | Free plan |
| Card to start | No card needed | –Not measured | No card needed | No card needed |
| Getting access | Self-serve | Self-serve | Self-serve | Self-serve |
| Starter priceCheapest paid plan | $25/mo | $26/mo | $7.50/mo | $20/mo |
| Pricing model | Usage-based | Tiered | Tiered | Tiered |
| Pricing page | Public prices | Public prices | Public prices | Public prices |
| Billing units | Errors (flat fee to 50,000, then per 1,000) | Errors (50,000 in the plan, then per error) | Occurrences (errors), in steps from 10,000 to 50M | Events (errors), in steps from 50,000 to 3M |
| Free allowance | None; 14-day trial, no card | 5,000 errors/mo, 1 user | 5,000 occurrences/mo, unlimited users | 7,500 events/mo, 1 user |
| 5 users, 100,000 errors/mo | $37.50 (billed annually) | $44.13 (Team, billed annually) | $40.83 (Essentials, billed annually) | $32 (Select, 150,000 events, billed yearly) |
| Error retention on the entry paid plan | 30 days for error samples; issues 1 year after last activity | Up to 90 days | 90 days (180 on Advanced) | 60 days |
| SOC 2 Type II and ISO 27001 | Both | Both | SOC 2 Type II; ISO 27001 compliance stated | ISO 27001; SmartBear’s SOC 2 Type 2 scope does not list BugSnag |
| HIPAA BAA | Signed for eligible services, incl. Error Tracking | Business plan and up | Advanced, from the 4M annual plan | Not stated; On-premise for HIPAA environments |
| EU data region | Yes, EU1 site (Germany) | Yes, Frankfurt | Not stated; primary data center in Iowa | Not stated; US data centers |
| SAML SSO | Listed on Infrastructure Pro and Enterprise | Business ($80/mo billed annually) | Advanced ($10.83/mo billed annually at 10,000) | Preferred ($33/mo billed yearly) |
| Self-hosted version | Not stated | Yes, under the FSL | Not stated | Yes, On-premise (Enterprise) |
| Bottom line | From its public pages, Datadog lists the lowest price here for 100,000 standalone errors and charges nothing extra for errors from its APM and RUM. Plan around the trial-only start and 30-day error samples. | From its public pages, Sentry is the most complete package here for a team that mainly needs error monitoring: unlimited users, 90-day history and compliance on every plan. SAML SSO and a BAA start on Business. | From its public pages, Rollbar is the most transparent here on price, with unlimited users on every plan and 90-day retention on Essentials. Check the missing EU region and the BAA entry point before you choose it. | From its public pages, BugSnag lists the lowest price here for 100,000 errors, with unlimited users and an on-premise option. Its compliance pages are thinner for the SaaS: US hosting, no BAA and no SOC 2 Type 2 scope that names it. |
Evidence: Datadog: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run; Sentry: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run; Rollbar: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run; BugSnag: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run. Prices in USD as listed, excluding tax. "–" means not recorded.
Review from public pages
Written from Datadog's public pages (pricing, security or privacy, and docs) as read on Oct 15, 2026. We did not sign up, and no hands-on run is published yet.
We read Datadog's pricing, trial, trust center and documentation pages on Oct 15, 2026; we did not sign up for this review. Error Tracking has its own tab on the pricing page: a volume selector from 50,000 to 50 million errors a month, a flat $25 for up to 50,000 errors billed annually ($36 on-demand), and a table of per-1,000 rates for annual, monthly and on-demand billing. Choosing 100,000 errors shows $37.50 a month.
The FAQ makes the main point plain: errors that arrive through APM traces or RUM sessions are tracked at no additional cost; standalone frontend and backend errors and errors from logs are billed. Error Tracking Rules can include or exclude errors before billing, and rate limits let you set a budget.
The docs list default retention of 30 days for error samples and one year after last activity for issues. The trust center lists SOC 2 Type 2, ISO/IEC 27001 and HIPAA among many others; the HIPAA docs say Datadog signs a BAA with customers sending ePHI through eligible services, and Error Tracking is on that list. The trial page offers 14 days with no credit card.
Errors from APM traces and RUM sessions are grouped into issues at no additional cost.
vs New Relic: Sentry bills errors against a plan quota; New Relic bills the data and the users who read it.
$37.50 a month billed annually, shown on the pricing page.
vs New Relic: Sentry’s calculator shows $44.13 on Team; New Relic’s computed figure for five users is $206.
The selector runs to 50 million errors, and the rate falls to $0.10 per 1,000 above 20 million on annual billing.
Accounts can live on the EU1 site in Germany, and Error Tracking is on Datadog’s list of HIPAA-eligible services.
There is a 14-day trial with no card, but no free Error Tracking plan; the free tier on the pricing page is for Infrastructure (up to 5 hosts).
Workaround: Sentry and New Relic both have permanent free plans.
Default retention is 30 days for error samples and one year after last activity for issues.
The pricing page lists SAML single sign-on on Infrastructure Pro and Enterprise; the Error Tracking tab does not mention it, and the docs say to contact support if SAML is not enabled.
The per-1,000 rates have annual, monthly and on-demand columns, but the flat fee is given only for annual ($25) and on-demand ($36) billing.
Error Tracking is billed by monthly error volume. Up to 50,000 errors costs a flat $25 billed annually or $36 on-demand. Above that, each 1,000 errors costs $0.25 to 100,000 ($0.30 monthly, $0.38 on-demand), then $0.21 to 500,000, $0.17 to 10 million, $0.12 to 20 million and $0.10 above, on annual billing.
For 100,000 errors the page shows $37.50 a month billed annually; at on-demand rates it comes to $36 plus 50 × $0.38, or $55 (our arithmetic). Users are not priced. Errors from APM traces and RUM sessions are included in those products; APM starts at $31 per host a month billed annually with Infrastructure. Error Tracking for logs needs Log Management with indexing.
From its public pages, Datadog lists the lowest price here for 100,000 standalone errors and charges nothing extra for errors from its APM and RUM. Plan around the trial-only start and 30-day error samples.
| Limit | As recorded |
|---|---|
| Billing units | Errors (flat fee to 50,000, then per 1,000) |
| Free allowance | None; 14-day trial, no card |
| 5 users, 100,000 errors/mo | $37.50 (billed annually) |
| Error retention on the entry paid plan | 30 days for error samples; issues 1 year after last activity |
| SOC 2 Type II and ISO 27001 | Both |
| HIPAA BAA | Signed for eligible services, incl. Error Tracking |
| EU data region | Yes, EU1 site (Germany) |
| SAML SSO | Listed on Infrastructure Pro and Enterprise |
| Self-hosted version | Not stated |
Read from the vendor's public pages on Oct 15, 2026. No hands-on run is published yet. How we check
We have not published a sign-up run for Datadog yet. The access facts above were read from its sign-up and pricing pages on Oct 15, 2026.
We have not published API calls for Datadog yet.
Datadog lists 3 plans. The cheapest paid plan, Error Tracking, costs $25/mo.
Prices as listed, USD, excluding tax; observed 2026-10-15.
Source: datadoghq.com pricing page. Prices change; the observed date above is when our agent read them.
We read the pricing, security and docs pages of three error monitoring tools on the same day and scored them on the same six indicators. How each one bills, what 5 users and 100,000 errors cost, and who should pick which.
