Error monitoring · Comparison
BugSnag vs Datadog
2 products compared side by side: what you pay for with each one first, then the five access facts, entry prices, recorded plan limits and the bottom line of each review. The evidence note under the table says how each product was checked.
Side by side
| Metric | BugSnag | Datadog |
|---|---|---|
| What you're paying for | Worth the priceUnlimited users and 100,000 errors for $32 a month billed yearly, with performance spans included and an on-premise version for regulated teams. | Saves engineering timeError tracking inside the Datadog platform you may already run: free for errors from APM and RUM, $37.50 a month for 100,000 standalone errors. |
| Overall score | 7.9Best | 7.2 |
| Free option | Free plan | 14-day free trial |
| Card to start | No card needed | No card needed |
| Getting access | Self-serve | Self-serve |
| Starter priceCheapest paid plan | $20/mo | $25/mo |
| Pricing model | Tiered | Usage-based |
| Pricing page | Public prices | Public prices |
| Billing units | Events (errors), in steps from 50,000 to 3M | Errors (flat fee to 50,000, then per 1,000) |
| Free allowance | 7,500 events/mo, 1 user | None; 14-day trial, no card |
| 5 users, 100,000 errors/mo | $32 (Select, 150,000 events, billed yearly) | $37.50 (billed annually) |
| Error retention on the entry paid plan | 60 days | 30 days for error samples; issues 1 year after last activity |
| SOC 2 Type II and ISO 27001 | ISO 27001; SmartBear’s SOC 2 Type 2 scope does not list BugSnag | Both |
| HIPAA BAA | Not stated; On-premise for HIPAA environments | Signed for eligible services, incl. Error Tracking |
| EU data region | Not stated; US data centers | Yes, EU1 site (Germany) |
| SAML SSO | Preferred ($33/mo billed yearly) | Listed on Infrastructure Pro and Enterprise |
| Self-hosted version | Yes, On-premise (Enterprise) | Not stated |
| Bottom line | From its public pages, BugSnag lists the lowest price here for 100,000 errors, with unlimited users and an on-premise option. Its compliance pages are thinner for the SaaS: US hosting, no BAA and no SOC 2 Type 2 scope that names it. | From its public pages, Datadog lists the lowest price here for 100,000 standalone errors and charges nothing extra for errors from its APM and RUM. Plan around the trial-only start and 30-day error samples. |
Evidence: BugSnag: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run; Datadog: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run. Prices in USD as listed, excluding tax. "–" means not recorded.
Entry price
Baseline: each product's cheapest paid plan, per month. Included usage differs, so read the line under each price.
- BugSnagLowest priceSelect$20/moBilled yearly at 50,000 events/mo ($23 monthly); 150,000 for $32 ($39 monthly); up to 3M
- Unlimited users
- 1M spans/mo included
- 60-day data retention
- Basic notifications
- DatadogError Tracking$25/moUp to 50,000 errors/mo, billed annually ($36 on-demand)
- $0.25 per 1,000 errors from 50,000 to 100,000 (annual)
- Error samples kept 30 days
- Issues kept 1 year after last activity
- Chat and email support
Prices as listed on each pricing page, in USD per month, excluding tax. Observed: BugSnag 2026-10-15, Datadog 2026-10-15.
Which one fits
- If you need to start today without a sales call
- BugSnagSelf-serve sign-up, no card needed; the highest score of the 2 self-serve products here (7.9/10).
- If you want to try it without entering a card
- BugSnagFree plan, no card needed; scored 7.9/10.
- Lowest starter price
- BugSnag$20/mo for the Select plan.
- Highest overall score
- BugSnag7.9/10 (Good). The review shows the score breakdown and the run behind it.
Picked by fixed rules from the table above, not by hand. How we score
Full reviews
More in Error monitoring
Add a product
Search by product name or by what it does, such as “email” or “feature flags”. 2 more fit in this comparison.