by Otter.ai, Inc.AI meeting notetakers
An AI notetaker that joins Zoom, Meet and Teams on every plan, with 1,200 minutes a user on Pro and unlimited meetings on Business at $19.99 a seat, billed annually.
A notetaker that joins Zoom, Google Meet and Teams on every plan, with AI chat across meetings and a desktop app that records without a bot.
Otter joins Zoom, Microsoft Teams and Google Meet calls on every plan, Basic included, and writes summaries with action items. AI Chat works within and across meetings from the free plan, and the desktop app records with no bot in the meeting on macOS and Windows. Business, at $19.99 a seat billed annually, removes the monthly minute cap for meetings, allows 4-hour conversations and adds bulk export, activity logs and CRM sync for 5 users.
Against 3 other products we reviewed in AI meeting notetakers: what you pay for with each, the five access facts, the plan limits we recorded and each review's bottom line. The note under the table says how each one was checked.
| Metric | Otter.ai | Granola | tl;dv | Fathom |
|---|---|---|---|---|
| What you're paying for | Easy to adoptA notetaker that joins Zoom, Google Meet and Teams on every plan, with AI chat across meetings and a desktop app that records without a bot. | Easy to adoptMeeting notes without a bot in the call: Granola transcribes your computer’s audio in any meeting app and keeps no recording. | Compliance includedVideo recordings of Zoom, Meet and Teams calls hosted and stored in the EU on every plan, with no training on your meetings. | Worth the priceUnlimited recording, transcription, video and history on a free plan, and a shared team workspace from $15 a seat. |
| Overall score | 6.6 | 7.2Best | 7.0 | 6.6 |
| Free option | Free plan | Free plan | Free plan | Free plan |
| Card to start | –Not measured | No card needed | No card needed | –Not measured |
| Getting access | Self-serve | Self-serve | Self-serve | Self-serve |
| Starter priceCheapest paid plan | $8.33/user/mo | $14/user/mo | $18/seat/mo | $15/user/mo |
| Pricing model | Per seat | Per seat | Per seat | Per seat |
| Pricing page | Public prices | Public prices | Public prices | Public prices |
| Billing unit | Per user per month | Per active member per month | Per seat per month | Per user per month |
| Free option | Basic: 300 minutes a month, 30 minutes per conversation; 7-day Business trial, card required | Basic: no transcription limit, notes visible for 30 days; trials of paid plans (length not stated) | Free: unlimited video recordings, 40 a week, kept 3 months; no card | Free: unlimited recordings and history, for individuals; 30-day Premium preview |
| Reference scenario (5 users, annual) | $99.95/mo on Business ($19.99 × 5), computed | $70/mo on Business ($14 × 5, billed monthly), computed | $90/mo on Pro ($18 × 5), computed | $75/mo on Team ($15 × 5), computed |
| Month-to-month price | $30 per user on Business ($24 for 3 months for first-time subscribers); $16.99 on Pro | $14 per user on Business; Enterprise $35, monthly or annual | $29 per seat on Pro; $39 on Business | $19 per user on Team; $20 on Premium; $34 on Business |
| Meeting length cap | 30 minutes on Basic, 90 on Pro, 4 hours on Business | Not stated; transcription stops after 15 minutes of silence | 3 hours on every plan | Not stated; the bot does not join Zoom meetings over 250 attendees |
| Meeting platforms | Zoom, Teams and Google Meet on every plan | Any app through device audio (Zoom, Meet, Teams, Slack huddles) | Zoom, Google Meet and Teams by bot on every plan | Zoom, Google Meet and Teams on every plan |
| Bot-free capture | Desktop app (macOS, Windows) and Chrome extension for Google Meet | Always: no bot; desktop, iOS and Android apps | Desktop app (audio only) and mobile app | Mac-only beta (not Teams yet); iOS app for in-person |
| Video recording | Enterprise only; audio playback on every plan | Not offered; audio is not stored | Every plan; downloads from Pro | Every plan, MP4 download |
| Training on your data | De-identified data used for training; Enterprise opted out by default | Anonymized data unless each user opts out; Enterprise off by default | Not used to train AI, every plan (privacy policy) | De-identified data for in-house models; opt-out per user, org-wide on Team |
| SOC 2 / HIPAA | SOC 2 Type II; HIPAA add-on on Enterprise | SOC 2 Type II; HIPAA BAA on Enterprise through sales | SOC 2 Type II on request; BAA mentioned only in blog posts | SOC 2 Type II; BAA in the terms, signed BAA on Enterprise |
| EU data storage | Not offered; AWS US West | Not offered; AWS US region | Every plan (Germany and Finland); AI processing in the EU or the US, as chosen in preferences | Not offered; stored in the US |
| SSO | Enterprise, 100-user minimum | Enterprise, 50+ seats | Enterprise (SAML, OIDC) | Enterprise |
| Transcript export | TXT, PDF, DOCX, SRT from Pro; bulk export from Business | CSV of all notes per user; API from Business | Copy per meeting; API on Pro and Business; no bulk export | Copy in the app; JSON through the API |
| Bottom line | From its public pages, Otter covers the three big platforms and AI chat from the free plan, and Business adds unlimited meetings and bulk export at $19.99 a seat. The API, video, retention and HIPAA sit on Enterprise, and data is stored in the US. | From its public pages, Granola is the one notetaker here built without a bot or stored audio, with the lowest 5-user price ($70 a month on Business) and self-serve retention settings. It trains on anonymized data unless each user opts out, and SSO needs 50 seats. | From its public pages, tl;dv is the EU-hosted option here, with video on its free plan, no training on your meetings, and CRM mapping and the API on Pro at $18 a seat. Recordings are capped per week (80 a user on Pro), and SSO, retention and the audit log are Enterprise. | From its public pages, Fathom has the strongest free plan of the bot notetakers here and the lowest 5-user price among them, $75 a month on Team. Transcripts leave only through copy or the API, and its pages disagree on several plan details. |
Evidence: Otter.ai: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Granola: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; tl;dv: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Fathom: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run. Prices in USD as listed, excluding tax. "–" means not recorded.
Review from public pages
Written from Otter.ai's public pages (pricing, security or privacy, and docs) as read on Oct 16, 2026. We did not sign up, and no hands-on run is published yet.
We read Otter's pricing page and comparison table, the Enterprise, start-for-free, integrations, desktop and privacy-and-security pages, the Trust Center, the terms of service with its DPA, the privacy policy, the subprocessor list and help center articles on minutes, limits, exports, recording permissions, retention, SSO, the API and billing on Oct 16, 2026; we did not sign up, start a trial or connect a calendar. The pricing page served us US dollar prices. The help center refuses plain requests from our location, so its articles were read from Internet Archive copies, each checked for its update date.
The plan table is detailed: minutes per user, the per-conversation cap, history, AI Chat queries, template limits and seat caps (Pro up to 5 billed users, Business up to 25) for each plan. Business month to month shows $30 struck through and $24 for the first 3 months for first-time subscribers; the annual price of $19.99 is not a promotion.
A few points need a question to Otter. Business is "Unlimited" on the pricing page and 6,000 monthly transcription minutes on the Enterprise and start-for-free pages. The pricing page lists six transcription languages, while a help article lists four. The integrations page shows "Contact sales" for Salesforce, HubSpot and Zapier, which the pricing page puts on Pro and up.
AI Chat works within and across meetings on every plan, with 20 queries a user a month on Basic, 50 on Pro and 200 on Business.
vs Fathom: tl;dv gives Free and Pro up to 5 multi-meeting AI queries; Fathom marks account-wide Ask Fathom as limited use on Free.
Zoom, Microsoft Teams and Google Meet are joined on every plan, and the desktop app and Chrome extension capture calls without a bot.
vs Fathom: Fathom’s bot-free capture is a Mac-only beta that does not yet cover Teams.
Business removes the monthly cap for meetings, allows 4 hours per conversation and adds bulk export as a ZIP, activity logs and CRM sync for 5 users.
vs Fathom: Fathom has no bulk export in the app, and tl;dv says it does not support bulk transcript downloads.
Two-factor sign-in with an authenticator app is on every plan, with SMS codes on Business and up (US and Canada only).
vs Fireflies.ai: Fireflies.ai, Fathom, tl;dv and Granola state no built-in two-factor sign-in.
Pro gives 1,200 minutes a user a month, shared with imports, and 90 minutes per conversation; monthly minutes reset without rollover, and help suggests upgrading for more.
Workaround: Business has no monthly meeting cap and allows 4 hours per conversation.
The privacy policy says Otter trains its AI on de-identified recordings and transcripts. No opt-out is stated for Basic, Pro or Business; help says Enterprise workspaces are opted out by default.
Video replay, the API and webhooks, custom retention, the HIPAA add-on and a workspace-wide recording disclaimer email are Enterprise; SSO and SCIM need a 100-user license.
Help says data is stored in the AWS US West region, and the subprocessor list places AWS in the United States; no EU option is stated.
Otter bills per user per month. For our scenario, Pro does not qualify because it caps conversations at 90 minutes, so 5 users go on Business: 5 × $19.99 = $99.95 a month on annual terms ($1,199.40 a year, computed), before tax. Month to month, Business is $30 a user ($150 for 5, computed), with $24 for the first 3 months for first-time subscribers. Pro, at $8.33 billed annually, fits teams whose meetings stay under 90 minutes and 1,200 minutes a month. No extra minutes are sold. Business seats are capped at 25 billed users, and the terms say fees are non-refundable.
Pro exports single conversations as TXT, PDF, DOCX or SRT and audio as MP3; Business adds bulk export, sent as a ZIP link by email. Help says conversations stay in the account after a downgrade or cancellation, with older ones archived on Basic, not deleted. The API is Enterprise only.
From its public pages, Otter covers the three big platforms and AI chat from the free plan, and Business adds unlimited meetings and bulk export at $19.99 a seat. The API, video, retention and HIPAA sit on Enterprise, and data is stored in the US.
| Limit | As recorded |
|---|---|
| Billing unit | Per user per month |
| Free option | Basic: 300 minutes a month, 30 minutes per conversation; 7-day Business trial, card required |
| Reference scenario (5 users, annual) | $99.95/mo on Business ($19.99 × 5), computed |
| Month-to-month price | $30 per user on Business ($24 for 3 months for first-time subscribers); $16.99 on Pro |
| Meeting length cap | 30 minutes on Basic, 90 on Pro, 4 hours on Business |
| Meeting platforms | Zoom, Teams and Google Meet on every plan |
| Bot-free capture | Desktop app (macOS, Windows) and Chrome extension for Google Meet |
| Video recording | Enterprise only; audio playback on every plan |
| Training on your data | De-identified data used for training; Enterprise opted out by default |
| SOC 2 / HIPAA | SOC 2 Type II; HIPAA add-on on Enterprise |
| EU data storage | Not offered; AWS US West |
| SSO | Enterprise, 100-user minimum |
| Transcript export | TXT, PDF, DOCX, SRT from Pro; bulk export from Business |
Read from the vendor's public pages on Oct 16, 2026. No hands-on run is published yet. How we check
We have not published a sign-up run for Otter.ai yet. The access facts above were read from its sign-up and pricing pages on Oct 16, 2026.
We have not published API calls for Otter.ai yet.
Otter.ai lists 4 plans. The cheapest paid plan, Pro (billed annually), costs $8.33/user/mo.
Prices as listed, USD, excluding tax; observed 2026-10-16.
Source: otter.ai pricing page. Prices change; the observed date above is when our agent read them.
We read the pricing, trust, legal, help center and developer pages of three AI meeting notetakers on the same day and scored them on the same six indicators. What 5 users with 20 hours of meetings a month cost, where video, SSO and retention sit, how each treats your data, and who should pick which.
