AI meeting notetakers · Comparison
Granola vs Otter.ai
2 products compared side by side: what you pay for with each one first, then the five access facts, entry prices, recorded plan limits and the bottom line of each review. The evidence note under the table says how each product was checked.
Side by side
| Metric | Granola | Otter.ai |
|---|---|---|
| What you're paying for | Easy to adoptMeeting notes without a bot in the call: Granola transcribes your computer’s audio in any meeting app and keeps no recording. | Easy to adoptA notetaker that joins Zoom, Google Meet and Teams on every plan, with AI chat across meetings and a desktop app that records without a bot. |
| Overall score | 7.2Best | 6.6 |
| Free option | Free plan | Free plan |
| Card to start | No card needed | –Not measured |
| Getting access | Self-serve | Self-serve |
| Starter priceCheapest paid plan | $14/user/mo | $8.33/user/mo |
| Pricing model | Per seat | Per seat |
| Pricing page | Public prices | Public prices |
| Billing unit | Per active member per month | Per user per month |
| Free option | Basic: no transcription limit, notes visible for 30 days; trials of paid plans (length not stated) | Basic: 300 minutes a month, 30 minutes per conversation; 7-day Business trial, card required |
| Reference scenario (5 users, annual) | $70/mo on Business ($14 × 5, billed monthly), computed | $99.95/mo on Business ($19.99 × 5), computed |
| Month-to-month price | $14 per user on Business; Enterprise $35, monthly or annual | $30 per user on Business ($24 for 3 months for first-time subscribers); $16.99 on Pro |
| Meeting length cap | Not stated; transcription stops after 15 minutes of silence | 30 minutes on Basic, 90 on Pro, 4 hours on Business |
| Meeting platforms | Any app through device audio (Zoom, Meet, Teams, Slack huddles) | Zoom, Teams and Google Meet on every plan |
| Bot-free capture | Always: no bot; desktop, iOS and Android apps | Desktop app (macOS, Windows) and Chrome extension for Google Meet |
| Video recording | Not offered; audio is not stored | Enterprise only; audio playback on every plan |
| Training on your data | Anonymized data unless each user opts out; Enterprise off by default | De-identified data used for training; Enterprise opted out by default |
| SOC 2 / HIPAA | SOC 2 Type II; HIPAA BAA on Enterprise through sales | SOC 2 Type II; HIPAA add-on on Enterprise |
| EU data storage | Not offered; AWS US region | Not offered; AWS US West |
| SSO | Enterprise, 50+ seats | Enterprise, 100-user minimum |
| Transcript export | CSV of all notes per user; API from Business | TXT, PDF, DOCX, SRT from Pro; bulk export from Business |
| Bottom line | From its public pages, Granola is the one notetaker here built without a bot or stored audio, with the lowest 5-user price ($70 a month on Business) and self-serve retention settings. It trains on anonymized data unless each user opts out, and SSO needs 50 seats. | From its public pages, Otter covers the three big platforms and AI chat from the free plan, and Business adds unlimited meetings and bulk export at $19.99 a seat. The API, video, retention and HIPAA sit on Enterprise, and data is stored in the US. |
Evidence: Granola: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Otter.ai: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run. Prices in USD as listed, excluding tax. "–" means not recorded.
When to pick each
In the words of each review, with the date its facts were checked.
From our Granola review
Checked Oct 16, 2026- Pick Granola when
- You want no stored audio, retention settings on a self-serve plan and a lower 5-user cost ($70 a month, computed).
- Pick Otter.ai when
- You want audio playback, bulk export for the team and built-in 2FA.
From our Otter.ai review
Checked Oct 16, 2026- Pick Otter.ai when
- You want a bot that joins scheduled meetings and audio you can play back.
- Pick Granola when
- You want no stored audio, retention settings on a self-serve plan and a lower 5-user cost ($70 a month on Business, computed).
Entry price
Baseline: each product's cheapest paid plan, per month. Included usage differs, so read the line under each price.
- GranolaBusiness$14/user/moBilled monthly; no annual option
- Unlimited notes and history
- Notion, Zapier, HubSpot, Attio and Affinity
- API and webhooks
- Centralized billing and user management
- Otter.aiPro$8.33/user/moBilled annually; $16.99 month to month; up to 5 billed users
- 1,200 minutes a month, shared with imports
- 90 minutes per conversation
- Unlimited history and storage
- Salesforce or HubSpot sync for 1 user; Zapier
Prices as listed on each pricing page, in USD per month, excluding tax. Observed: Granola 2026-10-16, Otter.ai 2026-10-16.
Which one fits
- If you need to start today without a sales call
- GranolaSelf-serve sign-up, no card needed; the highest score of the 2 self-serve products here (7.2/10).
- If you want to try it without entering a card
- GranolaFree plan, no card needed; scored 7.2/10.
- Lowest starter price
- Otter.ai$8.33/user/mo for the Pro (billed annually) plan.
- Highest overall score
- Granola7.2/10 (Good). The review shows the score breakdown and the run behind it.
Picked by fixed rules from the table above, not by hand. How we score
Full reviews
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