by Jotform Inc.Online forms and surveys
A form builder with every standard feature on its free plan, plans priced by form and submission limits from $34 a month billed yearly, and a self-serve HIPAA BAA on Gold.
Every standard form feature on every plan, free included, with plans priced by usage limits and a self-serve HIPAA BAA on Gold.
Jotform’s plans differ by limits, not features: conditional logic, payment forms, file uploads, e-signatures and translations are on the free plan too, and Jotform adds no transaction fee to payments. Bronze, at $408 a year, removes the branding and allows 1,000 submissions a month. Gold, bought online at $1,188 a year, includes HIPAA features with a BAA signed in the account at no extra cost, and any account can move its data to Jotform’s Frankfurt servers.
Against 3 other products we reviewed in Online forms and surveys: what you pay for with each, the five access facts, the plan limits we recorded and each review's bottom line. The note under the table says how each one was checked.
| Metric | Jotform | Tally | Fillout | Typeform |
|---|---|---|---|---|
| What you're paying for | Worth the priceEvery standard form feature on every plan, free included, with plans priced by usage limits and a self-serve HIPAA BAA on Gold. | Worth the priceUnlimited forms and submissions for free, with payments, uploads, logic and the API, and one flat Pro price for a whole team. | Worth the priceForms with 1,000 free responses a month and unlimited seats, connected to Airtable, Notion, Google Sheets and your own API from the free plan. | Easy to adoptInteractive forms and surveys with logic on every plan, backed by Typeform’s own SOC 2 Type II report and ISO 27001 certificate. |
| Overall score | 6.5 | 7.1Best | 7.0 | 5.8 |
| Free option | Free plan | Free plan | Free plan | Free plan |
| Card to start | –Not measured | –Not measured | –Not measured | –Not measured |
| Getting access | Self-serve | Self-serve | Self-serve | Self-serve |
| Starter priceCheapest paid plan | $34/mo | $24/mo | $15/mo | $28/mo |
| Pricing model | Tiered | Flat rate | Tiered | Tiered |
| Pricing page | Public prices | Public prices | Public prices | Public prices |
| Billing unit | Flat per plan with limits on forms, monthly submissions, views and storage | Flat per plan; unlimited forms, submissions and team members under fair use | Flat per plan with a monthly response allowance; unlimited seats and forms | Flat per plan with a monthly response allowance; extra response tiers bought in the account |
| Free option | Free Starter plan: 5 forms, 100 submissions a month, all standard features, Jotform branding | Free plan: unlimited forms and submissions under fair use, Tally branding | Free plan: 1,000 responses a month, unlimited forms and seats, Fillout badge | Free plan: 10 responses a month, unlimited forms, logic, Typeform branding |
| Reference scenario (1,000 responses/mo, no branding, annual) | $34/mo on Bronze ($408 a year), computed | $24.17/mo on Pro ($290 a year, shown as $24/mo), computed | $40/mo on Pro ($480 a year), computed | $56/mo on Plus, billed yearly ($672 a year, computed) |
| Month-to-month price | $39 on Bronze ($39 / $49 / $129 for Bronze, Silver and Gold) | $29 on Pro ($29 / $89 for Pro and Business) | $49 on Pro ($19 / $49 / $89 for Starter, Pro and Business) | $79 on Plus ($39 / $79 / $129 for Basic, Plus and Business) |
| At the response limit | Forms are disabled ("Form over quota") until the monthly reset or an upgrade; no extra packs | No plan cap; sustained use over 50,000 submissions a month leads to a custom plan | Forms keep collecting; upgrade or wait for the reset, and repeated overage can lead to limits | Forms switch to private until the next month, unless you buy a higher response tier or turn on auto-upgrade |
| Branding removed | Bronze ($34/mo billed yearly) and up | Pro ($24/mo billed yearly) and up | Pro ($40/mo billed yearly) and up; Starter keeps light branding | Plus ($56/mo billed yearly) and up |
| Payments and file uploads | Every plan; no Jotform transaction fee | Every plan; Stripe with no Tally fee; 10 MB per file on Free | Every plan; no Fillout fee on payments; 20 MB per file below Business | Basic and up; payments through Stripe or PayPal |
| SOC 2 / ISO 27001 | SOC 2 Type II for a dedicated Enterprise environment; ISO 27001 stated for its hosts only | Both listed as in progress on the roadmap | SOC 2 Type 2 compliance stated; ISO 27001 not stated | SOC 2 Type II report and ISO/IEC 27001:2022 certificate in the Trust Center |
| HIPAA BAA | Gold ($99/mo billed yearly), signed in the account at no extra cost; Enterprise | Not offered | Not stated | Enterprise or Growth Custom, through sales |
| EU data hosting | EU Safe Forms (Frankfurt), switched on in account settings | All form data stored in Europe, every plan | Team plan ($250/mo billed yearly) and Enterprise, switched by support | New Enterprise accounts, through sales |
| SSO | SAML on Enterprise | Not listed | SAML on Enterprise | SAML or OIDC on Enterprise |
| Response export | CSV, Excel or PDF; REST API on every plan | CSV download and the API on every plan | CSV export and REST API on every plan | CSV or XLSX on every plan, Free included; Responses API |
| Bottom line | From its public pages, Jotform puts every standard feature on every plan and prices by limits, with branding removed from $408 a year and a self-serve HIPAA BAA on Gold. Plans below Enterprise are for one user, and forms stop at a monthly limit. | From its public pages, Tally gives the most for free: unlimited forms and submissions with logic, payments, uploads and the API, and Pro adds a whole team for $290 a year. Its security certifications are still in progress, and HIPAA and SSO are not offered. | From its public pages, Fillout pairs a 1,000-response free plan and unlimited seats with integrations and the API on every plan. Removing branding takes Pro at $480 a year, and several pages disagree on refunds, cancellation and hosting regions. | From its public pages, Typeform is an interactive form builder with logic, export and the API on every plan and an audited security record in its own name. Removing branding starts on Plus at $56 a month billed yearly, and HIPAA, EU hosting and SSO go through sales. |
Evidence: Jotform: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Tally: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Fillout: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Typeform: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run. Prices in USD as listed, excluding tax. "–" means not recorded.
Review from public pages
Written from Jotform's public pages (pricing, security or privacy, and docs) as read on Oct 16, 2026. We did not sign up, and no hands-on run is published yet.
We read Jotform's pricing page with its plan table, FAQ and the USD price list it loads, the free-versus-paid, usage limits, branding, payments, webhooks, EU data, HIPAA, BAA, export, two-factor and Enterprise admin console articles, the security, SOC 2, HIPAA FAQ, DPA and Enterprise pricing pages, the API docs and the Terms on Oct 16, 2026; we did not sign up or call the API for this review.
The pricing table is detailed: for each plan it lists forms, monthly submissions, monthly form views, upload space, stored submissions, fields per form, payment submissions and signed documents. The usage article explains the limits: when a monthly limit is reached, forms are disabled with a "Form over quota" message until the reset or an upgrade, and when stored submissions are full, the oldest entry is deleted to make room for a new one.
A few points need a question to Jotform. The pricing FAQ says a downgrade takes effect immediately, while the Terms say from the next billing date. The security page says the BAA is available upon request, while the help center describes a Sign BAA button. Jotform's support forum says there is no automatic capture of unfinished submissions, only Save and Continue Later.
The free plan includes logic, payments, file uploads, e-signatures, translations, integrations and the API, limited to 5 forms and 100 submissions a month.
vs Typeform: Typeform’s free plan has no payments or file uploads and collects 10 responses a month.
Gold ($99 a month billed yearly) includes HIPAA features at no extra fee, and the BAA is signed from the account.
vs Typeform: Typeform offers a BAA on Enterprise or Growth Custom only; Tally does not offer HIPAA, and Fillout’s pages do not mention it.
The EU Safe Forms setting moves data to Frankfurt from the account settings; the help article states no plan restriction.
vs Typeform: Typeform offers EU hosting to new Enterprise accounts; Fillout from its Team plan.
Bronze removes the branding and allows 1,000 submissions a month for $408 a year ($34 a month).
vs Typeform: Typeform Plus is $56 a month billed yearly for the same 1,000 responses.
The pricing table lists Starter, Bronze, Silver and Gold as individual plans with 1 user, and the help center says full team collaboration is on Enterprise only.
Workaround: Forms can be assigned to others to fill in on every plan.
Reaching a monthly limit disables forms until the reset or an upgrade, with no response packs to buy; when stored submissions are full, the oldest entry is deleted.
Workaround: The usage article says an email gives the date forms will be disabled; Silver ($468 a year) raises the limit to 2,500 a month.
The SOC 2 page describes a dedicated SOC 2 Type II environment that Enterprise customers buy access to, with the audit report from September 2022; the security page cites ISO 27001 for its hosts.
Workaround: The security page lists PCI DSS Level 1 and HIPAA features for all Gold accounts.
A support reply on Jotform’s forum says unfinished submissions are not saved unless the respondent uses Save and Continue Later.
Jotform bills a flat price per plan, and plans differ by limits: forms, monthly submissions, views, upload space, stored submissions, payments and signed documents. For our scenario, 1,000 submissions a month without branding, Bronze costs $408 a year, or $34 a month, before tax; month to month it is $39. Bronze allows 25 forms, 100 payment submissions and 100 signed documents a month, so a team with more forms or payment volume needs Silver ($468 a year) or Gold ($1,188). HIPAA needs Gold. Nonprofits and schools get 50% off Bronze, Silver and Gold. The Terms allow a refund if you cancel within 30 days of a payment.
Submissions download as CSV, Excel or PDF, and a full backup zip holds forms, a CSV of submissions and uploaded files; the REST API returns submissions on every plan. The Terms warn that a downgrade may lose forms and submissions over the new limits, and do not state how long data is kept after termination. Plans renew automatically until cancelled.
From its public pages, Jotform puts every standard feature on every plan and prices by limits, with branding removed from $408 a year and a self-serve HIPAA BAA on Gold. Plans below Enterprise are for one user, and forms stop at a monthly limit.
| Limit | As recorded |
|---|---|
| Billing unit | Flat per plan with limits on forms, monthly submissions, views and storage |
| Free option | Free Starter plan: 5 forms, 100 submissions a month, all standard features, Jotform branding |
| Reference scenario (1,000 responses/mo, no branding, annual) | $34/mo on Bronze ($408 a year), computed |
| Month-to-month price | $39 on Bronze ($39 / $49 / $129 for Bronze, Silver and Gold) |
| At the response limit | Forms are disabled ("Form over quota") until the monthly reset or an upgrade; no extra packs |
| Branding removed | Bronze ($34/mo billed yearly) and up |
| Payments and file uploads | Every plan; no Jotform transaction fee |
| SOC 2 / ISO 27001 | SOC 2 Type II for a dedicated Enterprise environment; ISO 27001 stated for its hosts only |
| HIPAA BAA | Gold ($99/mo billed yearly), signed in the account at no extra cost; Enterprise |
| EU data hosting | EU Safe Forms (Frankfurt), switched on in account settings |
| SSO | SAML on Enterprise |
| Response export | CSV, Excel or PDF; REST API on every plan |
Read from the vendor's public pages on Oct 16, 2026. No hands-on run is published yet. How we check
We have not published a sign-up run for Jotform yet. The access facts above were read from its sign-up and pricing pages on Oct 16, 2026.
We have not published API calls for Jotform yet.
Jotform lists 5 plans. The cheapest paid plan, Bronze (billed yearly), costs $34/mo.
Prices as listed, USD, excluding tax; observed 2026-10-16.
Source: jotform.com pricing page. Prices change; the observed date above is when our agent read them.
We read the pricing, trust, legal, help center and developer pages of three form and survey builders on the same day and scored them on the same six indicators. What 1,000 responses a month without branding cost, what happens at a response limit, where HIPAA, EU storage and SSO sit, and who should pick which.
