Online forms and surveys · Comparison
Jotform vs SurveyMonkey
2 products compared side by side: what you pay for with each one first, then the five access facts, entry prices, recorded plan limits and the bottom line of each review. The evidence note under the table says how each product was checked.
Side by side
| Metric | Jotform | SurveyMonkey |
|---|---|---|
| What you're paying for | Worth the priceEvery standard form feature on every plan, free included, with plans priced by usage limits and a self-serve HIPAA BAA on Gold. | Easy to adoptSurveys with analysis built in, from a vendor with SOC 2 Type II and ISO 27001, and paid plans that keep collecting past their allowance. |
| Overall score | 6.5Best | 4.9 |
| Free option | Free plan | Free plan |
| Card to start | –Not measured | –Not measured |
| Getting access | Self-serve | Self-serve |
| Starter priceCheapest paid plan | $34/mo | $46/mo |
| Pricing model | Tiered | Seat + usage |
| Pricing page | Public prices | Public prices |
| Billing unit | Flat per plan with limits on forms, monthly submissions, views and storage | Per plan (individual) or per user (team, from 3 users) with a response allowance; $0.15 per extra response |
| Free option | Free Starter plan: 5 forms, 100 submissions a month, all standard features, Jotform branding | Free Basic plan: 10 questions and 25 viewable responses per survey, SurveyMonkey footer |
| Reference scenario (1,000 responses/mo, no branding, annual) | $34/mo on Bronze ($408 a year), computed | $139/mo on Premier Annual ($1,668 a year), computed |
| Month-to-month price | $39 on Bronze ($39 / $49 / $129 for Bronze, Silver and Gold) | Standard Monthly $99 only; Advantage and Premier are sold annually |
| At the response limit | Forms are disabled ("Form over quota") until the monthly reset or an upgrade; no extra packs | Paid plans keep collecting; each extra response is billed at $0.15 |
| Branding removed | Bronze ($34/mo billed yearly) and up | Premier ($139/mo billed annually), Team Premier and Enterprise; Standard and Advantage show a subtle footer |
| Payments and file uploads | Every plan; no Jotform transaction fee | Advantage and up; payments through Stripe or PayPal |
| SOC 2 / ISO 27001 | SOC 2 Type II for a dedicated Enterprise environment; ISO 27001 stated for its hosts only | SOC 2 Type II and ISO 27001 listed in the Trust Center |
| HIPAA BAA | Gold ($99/mo billed yearly), signed in the account at no extra cost; Enterprise | Enterprise add-on, through sales |
| EU data hosting | EU Safe Forms (Frankfurt), switched on in account settings | Enterprise only |
| SSO | SAML on Enterprise | SAML on Enterprise |
| Response export | CSV, Excel or PDF; REST API on every plan | CSV, XLS, PPT or PDF from Standard; SPSS from Advantage; none on Basic |
| Bottom line | From its public pages, Jotform puts every standard feature on every plan and prices by limits, with branding removed from $408 a year and a self-serve HIPAA BAA on Gold. Plans below Enterprise are for one user, and forms stop at a monthly limit. | From its public pages, SurveyMonkey is a survey tool with analysis built in, SOC 2 Type II and ISO 27001, and published overage. Removing its branding costs $1,668 a year on Premier, and SSO, HIPAA, EU hosting and API apps sit on Enterprise. |
Evidence: Jotform: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; SurveyMonkey: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run. Prices in USD as listed, excluding tax. "–" means not recorded.
When to pick each
In the words of each review, with the date its facts were checked.
From our SurveyMonkey review
Checked Oct 16, 2026- Pick SurveyMonkey when
- You run research surveys and want crosstabs, significance testing and SPSS export.
- Pick Jotform when
- You want branding removed at $408 a year, payments and uploads on the free plan, or a self-serve HIPAA BAA.
Entry price
Baseline: each product's cheapest paid plan, per month. Included usage differs, so read the line under each price.
- JotformLowest priceBronze$34/mo$408 billed yearly; $39 month to month. 1 user, 25 forms, 1,000 submissions a month
- Remove Jotform branding
- 1 GB of uploads, 10,000 stored submissions
- 100 payment submissions and 100 signed documents a month
- 10,000 API calls a day
- SurveyMonkeyAdvantage Annual$46/mo$552 billed annually. 1 user, 15,000 responses a year
- Accept payments (Stripe or PayPal)
- File upload questions
- Piping, randomization and quotas
- SPSS export
Prices as listed on each pricing page, in USD per month, excluding tax. Observed: Jotform 2026-10-16, SurveyMonkey 2026-10-16.
Which one fits
- If you need to start today without a sales call
- JotformSelf-serve sign-up; the highest score of the 2 self-serve products here (6.5/10).
- Lowest starter price
- Jotform$34/mo for the Bronze (billed yearly) plan.
- Highest overall score
- Jotform6.5/10 (Good). The review shows the score breakdown and the run behind it.
Picked by fixed rules from the table above, not by hand. How we score
Full reviews
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