Calendly review

by Calendly LLCScheduling and booking software

Per-seat scheduling with round robin, routing forms and CRM routing on Teams at $16 per seat billed yearly, and a free plan for one event type.

Facts checked
  • Free plan
  • Self-serve
  • Per seat
  • Public prices
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What you're paying for

  • Saves engineering time (main value)
  • Built-in reach
  • Compliance included

Booking links with round robin, routing forms and CRM routing for sales and recruiting teams, backed by Calendly’s own SOC 2 Type 2 and ISO/IEC 27001.

Standard, at $10 per seat a month billed yearly, gives each user unlimited event types, six calendar connections, group and collective meetings, reminders and workflows, Stripe and PayPal payments and webhooks. Teams ($16) adds round robin, routing forms that send qualified leads to the right teammate, admin-managed event types, and Salesforce and Marketo, so a sales or recruiting team does not build that routing itself. The security page lists SOC 2 Type 2, SOC 3, CSA STAR, PCI and ISO/IEC 27001.

  • Lead routing on TeamsThe plan table puts forms that screen invitees and route leads, from Calendly forms or existing HubSpot, Pardot or Marketo forms, on Teams, along with routing by HubSpot assignment; routing by Salesforce assignment is on Enterprise.Evidence: Pricing page plan comparison (2026-10-16)
  • Integrations from StandardHubSpot, Mailchimp, Zapier, Google Analytics and Meta Pixel come with Standard; Salesforce and Marketo with Teams; Microsoft Dynamics 365 with Enterprise.Evidence: Pricing page plan comparison (2026-10-16)
  • Admin-managed event typesManaged events let an owner or admin share an event template, lock the sections teammates may not edit and sync changes to every copy.Evidence: Help center: Managed events overview (2026-10-16)
  • Audits in its own nameThe security page lists SOC 2 (Type 2), SOC 3, CSA STAR, PCI compliance and ISO/IEC 27001, with further documents in a trust center.Evidence: Security page (2026-10-16)
Best for
Sales, recruiting and customer teams that route inbound leads to the right person and connect bookings to their CRM.
Good to know
There is no HIPAA BAA or EU data hosting, SAML SSO is an add-on on Teams with no published price, and SCIM and the audit log are on Enterprise (from $15,000 a year).

How Calendly compares

Against 3 other products we reviewed in Scheduling and booking software: what you pay for with each, the five access facts, the plan limits we recorded and each review's bottom line. The note under the table says how each one was checked.

Calendly compared with Cal.com, Zoho Bookings, Acuity Scheduling
MetricCalendlyCal.comZoho BookingsAcuity Scheduling
What you're paying forSaves engineering timeBooking links with round robin, routing forms and CRM routing for sales and recruiting teams, backed by Calendly’s own SOC 2 Type 2 and ISO/IEC 27001.Worth the priceA free plan that already takes paid bookings, team routing and round robin from $12 per user, and SOC 2, ISO 27001 and a HIPAA BAA with a published price.Worth the priceRound robin and collective team booking from $6 per user, backed by Zoho’s SOC 2 Type 2 and ISO 27001 audits and connected to Zoho CRM and other Zoho apps.Saves engineering timeClient self-booking with payments, intake forms, packages and memberships for a service business, priced per account rather than per staff member.
Overall score6.98.3Best7.05.0
Free optionFree planFree planFree plan7-day free trial
Card to start–Not measured–Not measuredNo card neededNo card needed
Getting accessSelf-serveSelf-serveSelf-serveSelf-serve
Starter priceCheapest paid plan$10/seat/mo$12/user/mo$6/user/mo$16/mo
Pricing modelPer seatPer seatPer seatTiered
Pricing pagePublic pricesPublic pricesPublic pricesPublic prices
Billing unitPer seat per month; invitees need no seatPer user per month; text and WhatsApp messages use creditsPer user per month; extra workspaces and resources as add-onsPer account, by number of calendars (staff or locations)
Free optionFree plan (1 event type, 1 calendar); 14-day Teams Plus trial for new usersFree plan for 1 user (unlimited event types and calendars, payments); 14-day trial of Teams and OrganizationsFree plan for 1 user (1 event type, 1 calendar); 15-day Premium trial, no cardNo free plan; 7-day trial, no card (14 days when added to a Squarespace site)
Reference scenario (3 hosts, annual)$48/mo on Teams ($16 × 3), computed$36/mo on Teams ($12 × 3), computed$18/mo on Basic ($6 × 3), computed$27/mo on Standard (up to 6 calendars), computed
Month-to-month price$20 per seat on Teams ($12 Standard)$16 per user on Teams ($37 Organizations)$8 per user on Basic ($12 Premium)$34 on Standard ($20 / $34 / $69 for the three plans)
Round robin fromTeams ($16 per seat, billed yearly)Teams ($12 per user, billed yearly)Basic ($6 per user, billed yearly)Standard ($27 a month billed annually), with two or more calendars
Payments and SMS remindersStripe and PayPal, and text reminders, from StandardStripe and PayPal on every plan; SMS by credits, 750 per member a month on TeamsPayments and SMS through your own provider on Premium ($9)Stripe, Square, PayPal and Venmo on every plan; text reminders from Standard
SOC 2 / ISO 27001SOC 2 Type 2 and ISO/IEC 27001 (security page)SOC 2 Type II report and ISO 27001 certificate (security page)SOC 2 Type 2 and ISO/IEC 27001 for Zoho cloud servicesNot stated on the pages we read
HIPAA BAANot offered; the help center says Calendly is not designed for HIPAA$300/mo below 15 Organizations users; included from 15 users and on EnterpriseBAA template on request from Zoho legal; HIPAA data masking on PremiumPremium ($55), signed in the app
EU data hostingNot offered; the DPA says processing occurs in the USCal.eu for Enterprise, at least 50 users, by waitlistEU data centers (Amsterdam, Dublin), chosen by sign-up countryNot offered; Squarespace stores data in US data centers
SSOSAML as a Teams add-on (price not published) or on EnterpriseSAML and SCIM on Organizations ($28 per user, billed yearly)SAML SSO stated in a buyer’s guide; plan not namedNot listed
API and exportAPI on every plan; webhooks and meeting CSV export from StandardWebhooks on every plan; API v2; Insights CSV download from TeamsAPI on every plan; appointments export as CSV or XLSX on every planWebhooks and CSV export on every plan; API on Premium
Bottom lineFrom its public pages, Calendly is a full-featured scheduler for sales and recruiting teams, with routing, round robin and CRM integrations on Teams and audits in its own name. It costs more per host than the other per-user tools here and offers no HIPAA BAA or EU hosting.From its public pages, Cal.com gives the most for the money here: a usable free plan, team routing from $12 per user and audits in its own name. SSO and audit logs start on Organizations, text messages run on credits, and a few pages place HIPAA and EU hosting differently.From its public pages, Zoho Bookings is the lowest-cost way here to give a 3-host team round robin and collective booking, with Zoho’s audits and EU hosting behind it. Payments, text messages, routing forms and the audit log sit on Premium, and the plan for SSO is not stated.From its public pages, Acuity Scheduling is built for service businesses: client booking with payments, intake forms and packages at one account price, and a HIPAA BAA on Premium. It lists no routing forms, collective meetings, SSO or audit reports.

Evidence: Calendly: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Cal.com: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Zoho Bookings: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Acuity Scheduling: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run. Prices in USD as listed, excluding tax. "–" means not recorded.

Score

Score breakdown
Pricing clarity
8.0 / 10, Excellent
scenario plan priced; can be bought online; month-to-month price published; price of the SSO add-on for Teams not published; the billing toggle says "Save up to 20%", while Standard Plus and Teams Plus show "Save 25%"
Free plan and trial
5.0 / 10, Fair
free plan, limited event types, one calendar, no payments, one user, 14-day trial
Price for 3 hosts
6.1 / 10, Good
$48/mo: Teams at $16 × 3 users, annual terms; round robin starts on Teams; Standard ($10) has none
Booking features
10.0 / 10, Excellent
collective events on the scenario plan; routing forms on the scenario plan; payments on the scenario plan; SMS reminders on the scenario plan; branding removal on the scenario plan
Compliance and data residency
5.5 / 10, Fair
SOC 2 Type II, ISO 27001, DPA in the terms, HIPAA BAA not listed, EU data storage not listed
Admin, API and data export
6.5 / 10, Good
SAML SSO enterprise, sales or on request only (add-on on Teams with no published price, included on Enterprise); audit log enterprise, sales or on request only; managed event types on the scenario plan; REST API on the scenario plan; webhooks; booking export

Review

Review from public pages

Written from Calendly's public pages (pricing, security or privacy, and docs) as read on Oct 16, 2026. We did not sign up, and no hands-on run is published yet.

What the public pages show

We read Calendly's pricing page with its plan comparison and FAQ, the security page, the Customer Terms and Conditions, the Data Processing Addendum, the newsroom media kit and its brand guidelines, and help center articles on billing, SAML SSO, SCIM, the activity log, managed events, routing, round robin, collective events, Stripe payments, text reminders, workflows, webhooks, the API, branding, tracking and reporting, and AI at Calendly on Oct 16, 2026; we did not sign up, start a trial or call the API for this review. The pricing page shows yearly prices by default; the month-to-month prices ($12 and $20) are in its monthly view.

The pricing page is detailed: four plans, Plus versions of Standard and Teams with the Notetaker and Callie, and a comparison table that marks each feature by plan. Each help article names the plans it applies to, which places round robin on Teams, webhooks and text reminders on Standard, and SCIM and the activity log on Enterprise.

A few points are worth knowing. SAML SSO is an add-on on Teams, but no page we read gives its price. The billing toggle says "Save up to 20%", while Standard Plus and Teams Plus show 25% savings. The Customer Terms say fees are non-refundable and that a renewal may include a price increase of CPI plus 3% unless Calendly gives notice of a different rate. Text reminders cannot be sent during the trial.

Strengths

  • Routing and round robin on one plan

    Teams ($16 per seat billed yearly) combines round robin, routing forms, admin-managed event types and Salesforce and Marketo.

    vs Zoho Bookings: SavvyCal and Acuity Scheduling list no routing forms; Zoho Bookings puts them on Premium.

  • Integrations from the first paid plan

    HubSpot, Mailchimp, Zapier, Google Analytics, Meta Pixel, Stripe and PayPal all come with Standard ($10 per seat billed yearly).

  • Audits in its own name

    The security page lists SOC 2 Type 2, SOC 3, CSA STAR, PCI and ISO/IEC 27001.

    vs SavvyCal: SavvyCal says it does not hold SOC 2 or ISO 27001; the Acuity and Squarespace pages we read name neither.

  • Support on paid plans

    The plan table lists 24/7 email support on every plan, 24/7 chat support from Standard and phone support on Enterprise.

  • API on every plan

    The API overview lists all plans, the Free plan included; webhooks start on Standard.

Things to know

  • Not designed for health data

    The AI at Calendly help article says Calendly is not currently designed for HIPAA compliance, that protected health information should not be submitted, and that a BAA is therefore not applicable.

    Workaround: Keep health details out of booking questions and notifications.

  • SSO price not published; SCIM and audit log on Enterprise

    SAML SSO needs the SSO add-on on Teams or Teams Plus, or Enterprise; the add-on has no published price. SCIM, the activity (audit) log and domain control are on Enterprise.

    Workaround: Enterprise publishes a starting price: $15,000 a year for at least 50 seats.

  • Round robin starts on Teams

    Standard ($10) includes collective and group meetings but not round robin, so spreading bookings across 3 hosts costs $48 a month billed yearly on Teams (computed).

    Workaround: New users start with a 14-day trial of Teams Plus, so round robin and routing can be tried first.

  • Firm renewal terms

    The Customer Terms say fees are non-refundable, plan downgrades and seat reductions take effect at the end of the term, and renewals may include a CPI plus 3% increase.

    Workaround: Month-to-month prices are published for Standard and Teams.

Pricing reality

Calendly bills each seat per month; invitees need no seat. Yearly billing is 17% below monthly on Standard and 20% on Teams (the page’s labels). For our scenario, 3 hosts on Teams cost 3 × $16 = $48 a month billed yearly, or 3 × $20 = $60 month to month (computed), before tax. That covers round robin, routing forms, managed event types, Salesforce and Marketo, plus everything in Standard. Costs rise with Teams Plus ($24 per seat billed yearly, $32 monthly) for the Notetaker, Callie and advanced admin controls; with the SSO add-on, whose price is not published; and with Enterprise, from $15,000 a year for at least 50 seats, for SCIM, the audit log and domain control. Payment by invoice is offered from $5,000 a year on Standard or Teams.

Exit path

Meeting data exports as a CSV file from the Calendar page (invitee details, event type, date, location and Stripe and PayPal payment details) on Standard and above, and the API is on every plan. Downgrades and seat reductions take effect at the end of the current term; deleting an account takes effect immediately. Enterprise adds a Data Deletion API.

Compared with

  • Pick Calendly when
    You want SAML SSO added to the round-robin plan rather than a plan change, and Salesforce and Marketo on Teams.
    Pick Cal.com when
    You want a free plan that takes payments, round robin at $12 per user billed yearly, and a HIPAA BAA with a published price.
  • Pick Calendly when
    You want routing forms, payments and text reminders on the round-robin plan.
    Pick Zoho Bookings when
    You want the lowest cost for 3 hosts ($18 a month on Basic, billed yearly) and EU data hosting.
  • Pick Calendly when
    You need routing forms, text reminders, payments on the round-robin plan, or SOC 2 and ISO 27001 reports.
    Pick SavvyCal when
    You want round robin on a $10 plan and a booking page where invitees overlay their own calendar.

Choose it if

  • You route inbound leads or candidates to the right person and sync meetings to Salesforce or HubSpot.
  • Your security review asks for SOC 2 Type 2 and ISO 27001 from the vendor itself.
  • You want 24/7 chat support from the first paid plan.

Look elsewhere if

  • You handle health information and need a HIPAA BAA.
  • You need EU data hosting.
  • You need SAML SSO at a published price.

Bottom line

From its public pages, Calendly is a full-featured scheduler for sales and recruiting teams, with routing, round robin and CRM integrations on Teams and audits in its own name. It costs more per host than the other per-user tools here and offers no HIPAA BAA or EU hosting.

Plan limits at a glance

LimitAs recorded
Billing unitPer seat per month; invitees need no seat
Free optionFree plan (1 event type, 1 calendar); 14-day Teams Plus trial for new users
Reference scenario (3 hosts, annual)$48/mo on Teams ($16 × 3), computed
Month-to-month price$20 per seat on Teams ($12 Standard)
Round robin fromTeams ($16 per seat, billed yearly)
Payments and SMS remindersStripe and PayPal, and text reminders, from Standard
SOC 2 / ISO 27001SOC 2 Type 2 and ISO/IEC 27001 (security page)
HIPAA BAANot offered; the help center says Calendly is not designed for HIPAA
EU data hostingNot offered; the DPA says processing occurs in the US
SSOSAML as a Teams add-on (price not published) or on Enterprise
API and exportAPI on every plan; webhooks and meeting CSV export from Standard

Read from the vendor's public pages on Oct 16, 2026. No hands-on run is published yet. How we check

Calendly lists 5 plans. The cheapest paid plan, Standard (billed yearly), costs $10/seat/mo.

  • CalendlyFree
    Free
    $0
    Always free
    • One event type and one calendar connection
    • One-on-one meetings, no booking cap
    • Customizable booking page
    • Mobile app and browser extension
  • Calendly
    Standard
    $10/seat/mo
    Billed yearly; $12 month to month
    • Unlimited event types, 6 calendar connections
    • Group and collective meeting types
    • Reminders, workflows and text reminders
    • Stripe and PayPal payments, webhooks, no Calendly branding
  • Calendly
    Teams
    $16/seat/mo
    Billed yearly; $20 month to month
    • Round robin and team scheduling
    • Routing forms and admin-managed event types
    • Salesforce and Marketo
    • SAML SSO as an add-on (price not published)
  • Calendly
    Teams Plus
    $24/seat/mo
    Billed yearly; $32 month to month. Standard Plus is $18 ($24 monthly)
    • Everything in Teams
    • Notetaker: recordings, transcripts and recaps
    • Callie, an email scheduling assistant (beta)
    • Advanced admin controls
  • Calendly
    Enterprise
    From $15k/yr
    Starts at 50 seats; through sales
    • SAML SSO, SCIM and domain control
    • Audit log and Data Deletion API
    • Salesforce lookup routing, Microsoft Dynamics
    • Phone support and dedicated account support

Prices as listed, USD, excluding tax; observed 2026-10-16.

Source: calendly.com pricing page. Prices change; the observed date above is when our agent read them.

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