Dropbox review

by Dropbox, Inc.Cloud file storage and sharing

Team file storage with password and expiring links, 180-day file recovery and a HIPAA BAA from Standard at $15 per user billed yearly.

Facts checked
  • Free plan
  • Self-serve
  • Per seat
  • Public prices
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What you're paying for

  • Easy to adopt (main value)
  • Compliance included

Team storage built for sharing with clients: link passwords, expiry dates, download blocking and 180-day recovery on the entry team plan.

Standard, at $15 per user a month billed yearly, gives a team one shared storage pool and every common link control a client-facing team needs: passwords, expiry dates, blocked downloads, viewer history and file request links that let anyone upload. Deleted files and old versions can be restored for 180 days, and Dropbox signs a HIPAA BAA with Standard customers, so a small practice or agency does not need an enterprise contract to share sensitive files. Single sign-on and detailed audit logs are on Advanced.

  • Client-ready sharing on StandardThe plan table checks password-protected links, custom expiration dates, disabled downloads, advanced link settings and viewer history on Standard; file requests are on all plans.Evidence: Plans page and file request help article (2026-10-16)
  • Storage that grows with the teamStandard gives 3 TB for the first license and 1 TB for each additional actively used license, shared across the team, with no minimum team size; admins can buy up to 1,000 TB.Evidence: Help center: What is Dropbox Standard? (2026-10-16)
  • HIPAA BAA and audits from the entry team planThe certifications page says the SOC 2 report and ISO 27001 certificate cover Standard, Advanced, Enterprise and Education, and Dropbox signs BAAs with those customers; US admins can sign it in the Admin Console.Evidence: Trust center: certifications and compliance (2026-10-16)
  • Long recovery windowDeleted files and version history can be restored for 180 days on Standard and for 1 year on Advanced.Evidence: Plans page comparison table (2026-10-16)
Best for
Small and mid-size teams that share files with clients and want link controls, long file recovery and a HIPAA BAA without an enterprise contract.
Good to know
Single sign-on and audit logs with file event tracking start on Advanced ($24 per user billed yearly, three users minimum).

How Dropbox compares

Against 3 other products we reviewed in Cloud file storage and sharing: what you pay for with each, the five access facts, the plan limits we recorded and each review's bottom line. The note under the table says how each one was checked.

Dropbox compared with Microsoft OneDrive, Google Drive, Box
MetricDropboxMicrosoft OneDriveGoogle DriveBox
What you're paying forEasy to adoptTeam storage built for sharing with clients: link passwords, expiry dates, download blocking and 180-day recovery on the entry team plan.Worth the priceA terabyte per user with full link controls, file requests, audit logging and a HIPAA BAA for $5.40 per user, with business email and web Office apps.Worth the priceTeam storage bundled with business email, meetings and documents in one seat, with SSO, Drive activity logs and a HIPAA BAA on every Business plan.Saves engineering timeUnlimited storage with single sign-on, e-signatures and Box AI from the Business plan, and HIPAA and FedRAMP support on Enterprise.
Overall score7.69.2Best7.47.3
Free optionFree planFree planFree planFree plan
Card to start–Not measured–Not measured–Not measured–Not measured
Getting accessSelf-serveSelf-serveSelf-serveSelf-serve
Starter priceCheapest paid plan$15/user/mo$5.40/user/mo$7/user/mo$5/user/mo
Pricing modelPer seatPer seatPer seatPer seat
Pricing pagePublic pricesPublic pricesPublic pricesPublic prices
Billing unitPer license per month; storage pooled for the teamPer user per month; 1 TB of OneDrive per userPer user per month; storage pooled across the organizationPer user per month, 3 users minimum
Free optionDropbox Basic, 2 GB; free trial of Standard and Advanced (30 days per the plans page)Microsoft account, 5 GB; one-month business trial with a cardGoogle account, 15 GB; 14-day Workspace trialIndividual plan, 10 GB; 14-day trial of business plans
Reference scenario (10 users, 2 TB, annual)$150/mo on Standard ($15 × 10), computed$54/mo on Business Basic without Teams ($5.40 × 10), computed$140/mo on Business Standard ($14 × 10), computed$150/mo on Business ($15 × 10), computed
Month-to-month price$18 per user on Standard ($18 / $30 for Standard and Advanced)$6.48 per user without Teams, $8.40 with Teams$16.80 per user on Business Standard flexible ($8.40 / $16.80 / $26.40)$20 per user on Business ($7 / $20 / $33 / $47 from Business Starter to Enterprise)
Storage on the scenario plan3 TB plus 1 TB per additional active license, pooled (12 TB for 10)1 TB per user; SharePoint pool of 1 TB plus 10 GB per license2 TB per user, pooled (20 TB for 10)Unlimited; Business Starter has 100 GB
Restore deleted files180 days on Standard, 1 year on Advanced93 days for work accounts; restore the whole OneDrive to any point in 30 days30 days in the trash; admins can restore 25 days more30 days by default, adjustable by admins; 50 file versions
Password and expiring linksStandard and upEvery business planNo link passwords; access expiry for eligible work accountsAll paid plans
SOC 2 / ISO 27001SOC 2 report and ISO 27001 certificate cover Standard and upSOC 2 Type 2 and ISO 27001 (Office 365 in scope)SOC 2 Type II and ISO 27001 (Workspace in scope)SOC 1 and 2 Type II (under NDA); ISO 27001:2022
HIPAA BAAStandard and up; US admins sign it in the Admin ConsoleBy default through Microsoft's data protection addendumAccepted by admins in the Admin consoleEnterprise and up ($35)
EU data storageBy support request: 10+ licenses, annual billing, billing address outside the current regionFollows the sign-up country or regionData region policy from Business StandardBox Zones add-on, no listed price; checked on Enterprise Plus
SSOAdvanced and up ($24)Microsoft Entra ID (free version included)Third-party identity provider on every Business planBusiness and up
Admin activity logAudit logs with file event tracking on Advanced; Standard admins see 180 days of activityPurview Audit (Standard) on Business BasicDrive log events on every Business planFull user activity tracking from Business Plus ($25)
Bottom lineFrom its public pages, Dropbox Standard is a complete sharing plan for teams: link controls, file requests, 180-day recovery and a HIPAA BAA at $15 per user. SSO and audit logs need Advanced, and Enterprise and extra storage are priced outside the plans page.From its public pages, OneDrive in Microsoft 365 Business Basic scores highest here: $5.40 per user with full link controls, 93-day recovery, audit logging and a BAA. Storage is per person, and shared team sites draw on a smaller organization pool.From its public pages, Google Drive in Workspace ties with OneDrive for the top compliance and admin scores here, for $14 per user with email and documents included. Its sharing tools are simpler: no link passwords or file requests, and a 30-day trash.From its public pages, Box Business gives unlimited storage, SSO, link controls and e-signatures for $15 per user. External collaborators, activity tracking and HIPAA move you up the plan ladder, and several add-ons have no listed price.

Evidence: Dropbox: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Microsoft OneDrive: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Google Drive: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run; Box: facts checked 2026-10-16 from its public sign-up and pricing pages, no completed hands-on run. Prices in USD as listed, excluding tax. "–" means not recorded.

Score

Score breakdown
Pricing clarity
8.0 / 10, Excellent
scenario plan priced; can be bought online; month-to-month price published; Enterprise price not published (Contact us); price of extra storage, bought in the admin console, not on the plans page
Free plan and trial
5.2 / 10, Fair
free plan with 2 GB, 30-day business trial
Price for 10 users
4.3 / 10, Fair
$150/mo: Standard at $15 × 10 users, annual terms; 3 TB for the first license plus 1 TB for each additional actively used license, shared across the team (12 TB for 10)
Sharing controls and recovery
10.0 / 10, Excellent
password links on the scenario plan; expiring links on the scenario plan; download blocking on the scenario plan; file requests on the scenario plan; deleted files restorable for 180 days
Compliance and data residency
10.0 / 10, Excellent
SOC 2 Type II, ISO 27001, HIPAA BAA on the scenario plan, EU data storage on the scenario plan (moved by support request for teams with 10+ licenses on annual billing whose billing address is outside the current region)
Admin and security controls
7.8 / 10, Good
SSO on a higher self-serve plan; activity log on a higher self-serve plan; remote device wipe on the scenario plan; external sharing policies on the scenario plan; API

Review

Review from public pages

Written from Dropbox's public pages (pricing, security or privacy, and docs) as read on Oct 16, 2026. We did not sign up, and no hands-on run is published yet.

What the public pages show

We read Dropbox's US plans page with both billing options and its plan comparison table, the business plan comparison page, help center articles on Dropbox Standard and Advanced, licenses and storage, free trials, file requests and where data is stored, the trust center's certifications page and the branding guidelines on Oct 16, 2026; we did not sign up, start a trial or call the API for this review.

The plans page is clear on the team plans: Standard at $15 and Advanced at $24 per user a month billed yearly, $18 and $30 billed monthly, with a table that marks what each plan includes. The current Standard starts at one user, with 3 TB for the first license and 1 TB for each additional actively used license; most teams that bought Standard before June 30, 2026 are on Standard Classic (5 TB, three members minimum).

A few points need a question to Dropbox. Enterprise has no published price, and the price of extra storage, which admins buy in the admin console, is not on the plans page. The trial length appears in the plans page title (30 days), not in the trial help article, which asks for billing information at sign-up. The Standard help article says admins can see activity logs for 180 days, while the plan table lists audit logs with file event tracking on Advanced only.

Strengths

  • Full link controls on the entry team plan

    Standard includes password-protected links, custom expiration dates, disabled downloads, advanced link settings and viewer history, and every plan has file requests.

    Compared: Google Workspace lists no password-protected links for Drive; pCloud's help center lists link passwords and expiry dates for Premium users.

  • 180 days to restore deleted files

    Standard keeps version history and deleted files for 180 days; Advanced keeps them for 1 year.

    vs Google Drive: Box keeps trash for 30 days by default, and Google Drive for 30 days before admins get 25 more.

  • HIPAA BAA without an enterprise contract

    Dropbox signs BAAs with Standard and higher customers, and US-based admins can sign it electronically in the Admin Console.

    vs Box: Box signs BAAs from Enterprise ($35 per user billed annually).

  • One storage pool for the team

    Storage is shared across the team rather than fixed per person: 12 TB once 10 licenses are in use, and admins can buy more up to 1,000 TB.

    vs Microsoft OneDrive: Microsoft OneDrive gives each person 1 TB, with shared SharePoint sites drawing on a smaller organization pool.

  • Remote wipe on every plan

    The plan table lists remote device wipe, multi-factor authentication and 256-bit AES encryption on every plan, Plus included.

Things to know

  • SSO and audit logs start on Advanced

    The plan table lists single sign-on, audit logs with file event tracking, tiered admin roles and ransomware detection on Advanced ($24 per user billed yearly), which needs three users.

    Workaround: Standard admins get the admin console, team sharing controls and groups, and the help center says they can see 180 days of activity logs.

  • EU storage has conditions

    Teams can move file data to EU, UK, Australian or Japanese servers by support request if they have at least 10 licenses, annual billing and a billing address outside the current storage region. The move cannot be undone.

    Workaround: Dropbox support reviews each request and confirms eligibility.

  • Trial asks for billing information

    The trial help article asks for billing information to start a trial of Standard or Advanced; it does not say the trial runs without a card.

    Workaround: Dropbox Basic is a free plan with 2 GB for trying the apps.

  • Storage counts active licenses

    The extra 1 TB per license on Standard counts actively used licenses, meaning a person who logs in and uses Dropbox.

    Workaround: Admins can buy more storage in the admin console, up to 1,000 TB on Standard.

Pricing reality

Dropbox bills each license per month; billing yearly is about 17% below monthly. For our scenario, 10 users on Standard cost 10 × $15 = $150 a month billed yearly, or $180 billed monthly (computed), before tax, with 12 TB of shared storage once all 10 licenses are in use. That covers link controls, file requests, 180-day recovery, an admin console and a HIPAA BAA. Costs rise with Advanced ($240 a month for 10 users, computed) for SSO, audit logs, ransomware recovery and end-to-end encryption; with extra storage, whose price is shown only in the admin console; and with Enterprise, which is priced by sales. Plus, Standard and Advanced each include 3 signature requests a month.

Exit path

Files sync to computers through the desktop app on every plan, and the Dropbox API is documented, so a team can copy its files out without a special export. Standard includes an account transfer tool for moving a departing member's files to another member. Moving a team between storage regions is a one-way support request.

Compared with

  • Pick Dropbox when
    You want a HIPAA BAA, 180-day recovery and remote wipe on a $15 plan.
    Pick Box when
    You want unlimited storage and single sign-on at the same $15 per user, billed annually.
  • Pick Dropbox when
    You share with clients and need password links, file requests and 180-day recovery.
    Pick Google Drive when
    You also want business email, meetings and documents, with SSO and an activity log on a $14 seat.
  • Pick Dropbox when
    You want one pooled team space and 180-day recovery rather than 1 TB per person.
    Pick Microsoft OneDrive when
    You want the lowest cost: $54 a month for 10 users on Business Basic without Teams, with SSO, audit and a BAA.

Choose it if

  • You share files with clients and want passwords, expiry dates and download blocking on links.
  • You want deleted files recoverable for 180 days without an enterprise plan.
  • You need a HIPAA BAA on a plan bought online.

Look elsewhere if

  • You need single sign-on or audit logs at the Standard price.
  • You want the lowest price per user for storage alone.

Bottom line

From its public pages, Dropbox Standard is a complete sharing plan for teams: link controls, file requests, 180-day recovery and a HIPAA BAA at $15 per user. SSO and audit logs need Advanced, and Enterprise and extra storage are priced outside the plans page.

Plan limits at a glance

LimitAs recorded
Billing unitPer license per month; storage pooled for the team
Free optionDropbox Basic, 2 GB; free trial of Standard and Advanced (30 days per the plans page)
Reference scenario (10 users, 2 TB, annual)$150/mo on Standard ($15 × 10), computed
Month-to-month price$18 per user on Standard ($18 / $30 for Standard and Advanced)
Storage on the scenario plan3 TB plus 1 TB per additional active license, pooled (12 TB for 10)
Restore deleted files180 days on Standard, 1 year on Advanced
Password and expiring linksStandard and up
SOC 2 / ISO 27001SOC 2 report and ISO 27001 certificate cover Standard and up
HIPAA BAAStandard and up; US admins sign it in the Admin Console
EU data storageBy support request: 10+ licenses, annual billing, billing address outside the current region
SSOAdvanced and up ($24)
Admin activity logAudit logs with file event tracking on Advanced; Standard admins see 180 days of activity

Read from the vendor's public pages on Oct 16, 2026. No hands-on run is published yet. How we check

Dropbox lists 4 plans. The cheapest paid plan, Standard (billed yearly), costs $15/user/mo.

  • DropboxFree
    Basic
    Free
    • 2 GB of storage
    • Shared links and file requests
  • DropboxLowest price
    Standard
    $15/user/mo
    Billed yearly; $18 billed monthly; no minimum team size
    • 3 TB for the first license plus 1 TB per additional active license, shared
    • Password-protected and expiring links, download blocking, viewer history
    • 180 days to restore deleted files and versions
    • Admin console, team sharing controls, HIPAA BAA
  • Dropbox
    Advanced
    $24/user/mo
    Billed yearly; $30 billed monthly; 3 users minimum
    • Starts at 15 TB (5 TB per active license)
    • Single sign-on and audit logs with file event tracking
    • Ransomware detection and recovery, suspicious activity alerts
    • End-to-end encryption and advanced key management; 1-year recovery
  • Dropbox
    Enterprise
    Contact sales
    • Enterprise-grade security and integrations
    • Live support from dedicated experts

Prices as listed, USD, excluding tax; observed 2026-10-16.

Source: dropbox.com pricing page. Prices change; the observed date above is when our agent read them.

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