Postmark review

by Postmark (ActiveCampaign)Transactional email APIs

Transactional email with inbound processing, message history up to 365 days and no card to start.

Facts checked
  • Free plan
  • No card needed
  • Self-serve
  • Usage-based
  • Public prices
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What you're paying for

  • Saves engineering time (main value)
  • Worth the price

Inbound email processing and up to 365 days of message history from $16.50 a month, so you do not build mail parsing or log storage yourself.

Postmark’s Pro and Platform plans parse incoming email for you and keep message history for up to a year, two things teams otherwise build on top of a sending API. Every paid plan sends without a daily cap, and the pricing page says no credit card is needed to start.

  • Inbound processing from ProPro and Platform include inbound email processing; Basic does not.Evidence: Pricing page (2026-10-15)
  • Message history up to 365 daysRetention defaults to 45 days and can be extended up to 365 on Pro and Platform; a custom retention add-on starts at $5/mo.Evidence: Pricing page (2026-10-15)
  • No daily cap on paid plansEvery paid plan lists unlimited emails per day; overage is billed at the end of the cycle, not mid-month.Evidence: Pricing page (2026-10-15)
Best for
Product teams that send transactional email at modest volume and need to receive and parse replies or keep long message history.
Good to know
Postmark has not had its own SOC audit, and its servers are in the US with no EU plans.

How Postmark compares

Against 3 other products we reviewed in Transactional email APIs: what you pay for with each, the five access facts, the plan limits we recorded and each review's bottom line. The note under the table says how each one was checked.

Postmark compared with Resend, Amazon SES, Mailgun
MetricPostmarkResendAmazon SESMailgun
What you're paying forSaves engineering timeInbound email processing and up to 365 days of message history from $16.50 a month, so you do not build mail parsing or log storage yourself.Compliance includedA SOC 2 Type II report and a pre-signed GDPR DPA on every plan, with 3,000 free emails a month and 50,000 for $20.Worth the priceEmail at $0.10 per 1,000 with no monthly fee, inside AWS’s SOC, ISO 27001 and HIPAA-eligible scope, in the region you choose.Compliance includedSOC 2 Type II and ISO 27001 for Mailgun itself, US or EU sending from one account, and SAML SSO included at $90.
Overall score5.88.2Best7.87.5
Free optionFree planFree planFree trialFree plan
Card to startNo card needed–Not measured–Not measured–Not measured
Getting accessSelf-serveSelf-serveApproval waitSelf-serve
Starter priceCheapest paid plan$15/mo$20/mo$0.10/1k emails$15/mo
Pricing modelUsage-basedTieredUsage-basedTiered
Pricing pagePublic pricesPublic pricesPublic pricesPublic prices
Free plan100/mo (testing)3,000/mo, 100 a dayNo; AWS Free Tier credits for new accounts100 a day, 1 user
Price for 50,000 emails/mo$66–$87 at listed overage rates$20 (Pro)$5 à la carte ($8 on Essentials), plus attachment data$35 (Foundation)
Retention on the entry paid plan45 days (up to 365 on Pro)30 days30 days of message search in VDM (Essentials)1 day of logs (Basic)
SOC 2 reportData center's, under NDAType II, self-serve downloadAWS SOC 2, from AWS ArtifactType II, plus ISO 27001
EU optionNo; US hostingEU sending region; data stored in the USSeven European AWS regions; data stays in the chosen regionUS or EU sending region
SSONot listed$150/mo add-on on ScaleIAM Identity Center, no extra chargeSAML on Scale ($90)
HIPAA BAANot mentionedNoYes, accepted in AWS ArtifactNot mentioned
Bottom lineFrom its public pages, Postmark is the pick when inbound email and long message history matter more than price at volume. Check whether your security reviews accept a data-center SOC report.From its public pages, Resend is the cheapest way here to send 50,000 emails a month and the easiest to clear a security review with. Check the data-residency and HIPAA limits first.From its public pages, SES is the least expensive way here to send at volume and carries AWS’s compliance scope, including a HIPAA BAA. Plan for the sandbox review and for setting up each region you use.From its public pages, Mailgun is the most complete compliance package of the three, with an EU sending region and SSO on its $90 plan. On smaller plans, plan around short log retention.

Evidence: Postmark: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run; Resend: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run; Amazon SES: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run; Mailgun: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run. Prices in USD as listed, excluding tax. "–" means not recorded.

Score

Score breakdown
Pricing clarity
7.0 / 10, Good
higher volumes priced by sales; overage published
Free tier
5.8 / 10, Fair
about 100 emails a month
Price at 50,000 emails
4.1 / 10, Fair
$66/mo
Compliance documents
3.0 / 10, Fair
data center's SOC 2 only, self-serve DPA
Team access controls
5.0 / 10, Fair
SSO not listed; unlimited users from $18/mo; 2FA stated
Message history
10.0 / 10, Excellent
45 days on the entry plan, up to 365 days on higher plans

Review

Review from public pages

Written from Postmark's public pages (pricing, security or privacy, and docs) as read on Oct 15, 2026. We did not sign up, and no hands-on run is published yet.

What the public pages show

We read Postmark's pricing and EU privacy pages on Oct 15, 2026; we did not sign up for this review. The pricing page says "No Credit Card Required" next to the sign-up button, and frames the free Developer plan as a test plan: 100 emails a month with no overages allowed.

Paid plans all start at 10,000 emails a month and differ mainly in what comes with them: inbound processing and longer retention start on Pro, unlimited domains and users on Platform. Unused emails do not roll over, and overage is added at the end of the billing cycle.

The EU privacy page is candid: Postmark itself has not undergone a SOC audit; its data center has, and that report is available after an NDA. Data is hosted near Chicago and on AWS, and Postmark says it has no plans for EU servers. The DPA is part of the Terms of Service.

Strengths

  • No card to start

    The pricing page states that no credit card is required to sign up.

    vs Mailgun: Resend and Mailgun do not say on their pricing pages whether a card is needed.

  • Inbound email built in

    Pro and Platform include inbound processing, so replies and forwarded mail arrive parsed.

  • Long message history

    Retention can go up to 365 days on Pro and Platform.

    vs Mailgun: Resend keeps 30 days on its self-serve plans; Mailgun keeps 30 days of logs on Scale.

  • Platform removes seat and domain limits

    Platform at $18 lists unlimited users and domains.

Things to know

  • No SOC 2 report of its own

    Postmark says it has not undergone a SOC audit; the SOC 2 Type 2 report it offers is its data center’s, after an NDA.

    Workaround: If a customer review requires a vendor SOC 2 report, compare Resend or Mailgun.

  • US hosting only

    Data is hosted in the US, and Postmark says it has no plans to add EU servers.

  • Free plan is for testing

    The Developer plan allows 100 emails a month with no overages.

  • Higher-volume prices are not listed

    Only the 10,000-email tier is priced on the page; above it you pay overage or ask sales for custom pricing.

Pricing reality

Postmark prices by emails sent: each paid plan includes 10,000 a month and then charges per 1,000 — $1.80 on Basic ($15), $1.30 on Pro ($16.50), $1.20 on Platform ($18). By those listed rates, 50,000 emails a month comes to $87 on Basic, $68.50 on Pro or $66 on Platform; the page also invites high-volume senders to ask sales for custom pricing.

Inbound processing and retention beyond 45 days need Pro or higher; custom retention is an add-on from $5/mo and DMARC monitoring from $14/mo per domain. Dedicated IPs start at $50/mo per IP for senders above 300,000 a month. Unused emails do not roll over.

Compared with

  • Pick Postmark when
    You need inbound processing or message history beyond 30 days, and want to start without a card.
    Pick Resend when
    You need a vendor SOC 2 Type II report, or send around 50,000 a month, where Resend’s $20 Pro plan costs less.
  • Pick Postmark when
    You send around 10,000 a month and want inbound processing and long history at $16.50.
    Pick Mailgun when
    You need an EU sending region, ISO 27001 or SAML SSO.

Choose it if

  • You need to receive and parse inbound email.
  • You want message history up to a year.
  • You want to start without a credit card.

Look elsewhere if

  • A customer requires your email vendor’s own SOC 2 report.
  • You need EU data hosting.

Bottom line

From its public pages, Postmark is the pick when inbound email and long message history matter more than price at volume. Check whether your security reviews accept a data-center SOC report.

Plan limits at a glance

LimitAs recorded
Free plan100/mo (testing)
Price for 50,000 emails/mo$66–$87 at listed overage rates
Retention on the entry paid plan45 days (up to 365 on Pro)
SOC 2 reportData center's, under NDA
EU optionNo; US hosting
SSONot listed
HIPAA BAANot mentioned

Read from the vendor's public pages on Oct 15, 2026. No hands-on run is published yet. How we check

Postmark lists 4 plans. The cheapest paid plan, Basic, costs $15/mo.

  • PostmarkFree
    Developer
    $0/mo
    100 emails/mo, no overages
    • For testing an integration
  • PostmarkLowest price
    Basic
    $15/mo
    10,000 emails/mo, then $1.80 per 1,000
    • 45-day retention
    • 5 custom domains
    • Up to 4 users
    • Unlimited emails per day
  • Postmark
    Pro
    $16.50/mo
    10,000 emails/mo, then $1.30 per 1,000
    • Inbound email processing
    • Retention up to 365 days
    • 10 custom domains
    • Up to 6 users
  • Postmark
    Platform
    $18/mo
    10,000 emails/mo, then $1.20 per 1,000
    • Inbound email processing
    • Retention up to 365 days
    • Unlimited domains and users

Prices as listed, USD, excluding tax; observed 2026-10-15.

Source: postmarkapp.com pricing page. Prices change; the observed date above is when our agent read them.

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