Team chat · Comparison

Webex vs Zoom Workplace

2 products compared side by side: what you pay for with each one first, then the five access facts, entry prices, recorded plan limits and the bottom line of each review. The evidence note under the table says how each product was checked.

Side by side

Webex vs Zoom Workplace: value, access facts, plan limits and bottom lines
Metric	Webex	Zoom Workplace
What you're paying for	Compliance includedHIPAA/BAA compliance and chat with outside accounts listed on every Webex plan, with EU data storage set by country, from $12 a user.	Compliance includedRetention periods, legal holds and searchable chat exports on the entry paid plan, with meetings, mail and calendar in the same app.
Overall score	5.3	5.9Best
Free option	Free plan	Free plan
Card to start	No card needed	–Not measured
Getting access	Self-serve	Self-serve
Starter priceCheapest paid plan	$12/user/mo	$14.16/user/mo
Pricing model	Per seat	Per seat
Pricing page	Public prices	Public prices
Plan priced for 50 people	Webex Meet, $12/user/mo billed annually ($14.50 monthly)	Workplace Pro, $14.16/user/mo billed annually ($16.99 on the monthly view)
What else the plan includes	Meetings up to 24 hours and 200 attendees, AI Assistant, 10 GB cloud recording	Meetings up to 30 hours, Mail and Calendar clients, 10 GB cloud recording per user
50 people, annual terms	$600/mo	$708/mo
Free option	Webex Free: unlimited messaging, 40-minute meetings, no card	Basic: one free license; cloud chat copies kept 2 years
Retention, legal hold, eDiscovery	Messages kept 360 days by default; custom retention and legal hold with Pro Pack; eDiscovery covers 90 days without it	Retention periods, legal holds and Chat History search and export on every paid plan
SOC 2 Type II and ISO 27001	Both (Webex)	Both (Zoom Chat in scope)
HIPAA BAA	HIPAA/BAA marked on every plan	Zoom signs BAAs; plans not named, healthcare through sales
EU data storage	For organizations set up with a European, Middle Eastern or African country	Regional Infrastructure for Education and Enterprise accounts
Company SSO	Documented in Control Hub; not on the plan comparison	SAML from Business ($18.33)
Audit log	Documented in Control Hub; not on the plan comparison	Admin activity logs from Pro
Working with outside people	Chat with external accounts on every plan	External contacts in chats and channels, admin-controlled
Bottom line	From its public pages, Webex and Microsoft Teams are the two here that list a BAA and EU storage on their cheapest paid plans. History control is the trade-off: messages are kept 360 days by default, and retention and legal hold need Pro Pack.	From its public pages, Zoom Workplace puts the most records controls on its entry paid plan here: retention, legal holds and chat exports on Pro. It is also the most expensive way here to give 50 people chat, and SSO starts on Business.

Evidence: Webex: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run; Zoom Workplace: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run. Prices in USD as listed, excluding tax. "–" means not recorded.

When to pick each

In the words of each review, with the date its facts were checked.

From our Webex review
Checked Oct 15, 2026
Pick Webex when
You want a HIPAA BAA and EU data storage without an enterprise plan, for less per user ($12 against $14.16).
Pick Zoom Workplace when
You need retention periods, legal holds and an admin activity log on the entry paid plan.

Entry price

Baseline: each product's cheapest paid plan, per month. Included usage differs, so read the line under each price.

WebexLowest price
Webex Meet
$12/user/mo
$144 per license a year ($14.50 billed monthly)
- Meetings up to 24 hours and 200 attendees
- AI Assistant, including message summaries
- 10 GB cloud recording
- Slido polling and Q&A
- Support by chat, call and case form
Zoom Workplace
Pro
$14.16/user/mo
Billed annually as one upfront charge ($16.99 on the monthly view); 1–99 licenses
- Meetings up to 30 hours
- Zoom Mail and Calendar clients
- 10 GB cloud recording per user
- Chat retention settings, legal holds and the Chat History report
- Admin activity logs

Prices as listed on each pricing page, in USD per month, excluding tax. Observed: Webex 2026-10-15, Zoom Workplace 2026-10-15.

Which one fits

If you need to start today without a sales call: Zoom WorkplaceSelf-serve sign-up; the highest score of the 2 self-serve products here (5.9/10).
If you want to try it without entering a card: WebexFree plan, no card needed; scored 5.3/10.
Lowest starter price: Webex$12/user/mo for the Webex Meet plan.
Highest overall score: Zoom Workplace5.9/10 (Fair). The review shows the score breakdown and the run behind it.

Picked by fixed rules from the table above, not by hand. How we score

Full reviews

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