Team chat · Comparison

Microsoft Teams vs Webex

2 products compared side by side: what you pay for with each one first, then the five access facts, entry prices, recorded plan limits and the bottom line of each review. The evidence note under the table says how each product was checked.

Side by side

Microsoft Teams vs Webex: value, access facts, plan limits and bottom lines
MetricMicrosoft TeamsWebex
What you're paying forWorth the priceChat, meetings and guest access for $4 a user, under Microsoft’s SOC 2, ISO 27001 and default HIPAA BAA terms.Compliance includedHIPAA/BAA compliance and chat with outside accounts listed on every Webex plan, with EU data storage set by country, from $12 a user.
Overall score7.5Best5.3
Free optionFree planFree plan
Card to start–Not measuredNo card needed
Getting accessSelf-serveSelf-serve
Starter priceCheapest paid plan$4/user/mo$12/user/mo
Pricing modelPer seatPer seat
Pricing pagePublic pricesPublic prices
Plan priced for 50 peopleTeams Essentials, $4/user/mo paid yearlyWebex Meet, $12/user/mo billed annually ($14.50 monthly)
What else the plan includesMeetings up to 300 people, 10 GB storage per userMeetings up to 24 hours and 200 attendees, AI Assistant, 10 GB cloud recording
50 people, annual terms$200/mo$600/mo
Free optionFree Teams for personal accounts; 1-month business trial with a cardWebex Free: unlimited messaging, 40-minute meetings, no card
Retention, legal hold, eDiscoveryRetention policies from Business Basic ($7); eDiscovery cases need Microsoft 365 E3 or E5Messages kept 360 days by default; custom retention and legal hold with Pro Pack; eDiscovery covers 90 days without it
SOC 2 Type II and ISO 27001Both (Teams in scope)Both (Webex)
HIPAA BAABy default through Microsoft’s data protection addendumHIPAA/BAA marked on every plan
EU data storageFor tenants that sign up in the EUFor organizations set up with a European, Middle Eastern or African country
Company SSOMicrosoft Entra ID (free version included)Documented in Control Hub; not on the plan comparison
Audit logPurview Audit (Standard) from Business BasicDocumented in Control Hub; not on the plan comparison
Working with outside peopleGuest access includedChat with external accounts on every plan
Bottom lineFrom its public pages, Teams Essentials is the cheapest way here to give 50 people chat and meetings, under Microsoft’s certifications and default BAA. Plan on Business Basic or above if you need retention policies or an audit log.From its public pages, Webex and Microsoft Teams are the two here that list a BAA and EU storage on their cheapest paid plans. History control is the trade-off: messages are kept 360 days by default, and retention and legal hold need Pro Pack.

Evidence: Microsoft Teams: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run; Webex: facts checked 2026-10-15 from its public sign-up and pricing pages, no completed hands-on run. Prices in USD as listed, excluding tax. "–" means not recorded.

When to pick each

In the words of each review, with the date its facts were checked.

  • From our Webex review

    Checked Oct 15, 2026
    Pick Webex when
    You want a published monthly price and the AI Assistant included at $12 a user.
    Pick Microsoft Teams when
    You want the lowest price for 50 people and company sign-in listed on the $4 plan.

Entry price

Baseline: each product's cheapest paid plan, per month. Included usage differs, so read the line under each price.

  • Microsoft TeamsLowest price
    Teams Essentials
    $4/user/mo
    Paid yearly, annual subscription; 1–300 users
    • Unlimited chat, including guest access
    • Meetings up to 30 hours and 300 participants
    • 10 GB of cloud storage per user
    • Microsoft Entra ID (free version)
  • Webex
    Webex Meet
    $12/user/mo
    $144 per license a year ($14.50 billed monthly)
    • Meetings up to 24 hours and 200 attendees
    • AI Assistant, including message summaries
    • 10 GB cloud recording
    • Slido polling and Q&A
    • Support by chat, call and case form

Prices as listed on each pricing page, in USD per month, excluding tax. Observed: Microsoft Teams 2026-10-15, Webex 2026-10-15.

Which one fits

If you need to start today without a sales call
Microsoft TeamsSelf-serve sign-up; the highest score of the 2 self-serve products here (7.5/10).
If you want to try it without entering a card
WebexFree plan, no card needed; scored 5.3/10.
Lowest starter price
Microsoft Teams$4/user/mo for the Teams Essentials plan.
Highest overall score
Microsoft Teams7.5/10 (Good). The review shows the score breakdown and the run behind it.

Picked by fixed rules from the table above, not by hand. How we score

Full reviews

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